Mission

Being part of something bigger than yourself.

Commitment and focus on the agency’s mission.

Treating others the way you would like to be, or expect to be, treated.

Always having each other’s back.

Working with a sense of pride and belonging.

A collaborative environment built on trust and the pursuit of a common good and goal.

A willingness to communicate, collaborate, and interact in a positive and culturally responsive manner.

Retaining qualified and committed talent.

Building quality relationships both internally and externally.

Engaging with, listening to, and learning from colleagues and constituents.

Exploring and encouraging partnerships inside and outside the agency.

Meetings with a purpose, agenda, outcomes, and effective facilitation.

Consistent and transparent outreach to both employees and customers.

Regular and meaningful in-person contact.

Ensuring that communication in all its forms is a reciprocal, engaging process.

Always finding a way to get to “yes” by never starting with “no.”

Reaching across the agency to gather the necessary resources to meet customer needs and expectations.

Attracting and hiring qualified and committed talent at all levels.

Listening to the needs of stakeholders and colleagues, and responding directly to them.

Providing a range of options and solutions.

Remembering being right is NOT a strategy.

Understanding that meeting customer needs is synonymous with agency, program, and individual success.